PurpleRae The Studio 1800 McFarland Blvd. E. Tuscaloosa, Alabama 35404 United States

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    • Home
    • Our Services
      • Braids
      • Brow Enhancement
      • Color
      • Cuts
      • GinaCurl
      • Hair Extensions
      • Lash Enhancement
      • Relaxer
      • Short Styling
      • Styling
      • Treatments
      • Wigs
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Studio Policy

Reservations

PurpleRae “the studio” is a private salon environment; you must have a reservation to be seen. All appointments must be made online. Due to The Studio’s intimacy and limited space, we adhere to a very strict No Guest Policy. This refers to any guest other than the person scheduled for service (including children). Teen, elderly or special needs clients may be accompanied by one guest for the first 15 min. of the appointment.


After booking, a confirmation email will be sent detailing any further information needed for your reservation. 


By booking with and/or making purchases from PurpleRae The Studio LLC. you assert that you have read and agree with our full  Studio Policy.

Deposits

Services offered by PurpleRae The Studio require a non-refundable deposit upon booking. This deposit will be deducted from the total balance and the remaining balance is due upon arrival.

Though deposits are non-refundable, they may be transferred upon rescheduling more than 24 hours before the appointment. 

Payment and Gratuities

We accept cash and all major credit cards. Personal Checks are not accepted and we do not offer cash back on credit card charges.
Gratuity is not included on service fees listed in our menu.

Late Policy

All appointments are allotted a 15 min grace period. After said grace period the appointment will no longer stand.

Please arrive on time and remain present in the designated waiting area until your stylist is ready to begin. If you are not present you are assumed a no show. 

Rescheduling

Changes may not be made to your scheduled service less than 24 hours prior. Prior 7 day notice of change for the GinaCurl service. 



Rescheduling can be done through the email confirmation received after booking. 

Cancellations

As a courtesy to the studio and other studio guests, if you will not make your appointment and choose not to reschedule, cancellations can be made through the confirmation email received after booking.
We kindly ask for adequate notice of 24 hours. 


Cancellations and No Shows will forfeit deposit

Referrals

At PurpleRae The Studio a referral is the best form of flattery. To show our appreciation, receive $10 in Studio Rewards for every new guest visit referred by you. Studio Rewards can be used on any single service at PurpleRae The Studio. Your referral must enter your first and  last name where prompted upon booking. You will be notified by email of your rewards. Rewards do not expire and can be accumulated.

Services

We pride ourselves on our expertise, experience and quality of work. We do our best to meet or exceed every guests expectation. However, all services will be performed at the sole discretion of “the studio“ professional.


Though we do encourage photos for visual inspiration, we value these as inspiration only.  For that reason, end results may vary. We will not replicate another professional’s work; but instead will offer our own interpretation.

 Individual chemical results may vary. 

Service Pricing

Our service menu is always growing and changing in an effort to offer you the best. Please note that prices and services may change at anytime. 

Right to Refuse Service

PurpleRae The Studio prides itself on a positive environment. All are welcome however rude, disrespectful or disruptive behavior will not be tolerated or serviced.

Guest who show signs of illness will not be serviced. 


We only service guest 13 and up. 


We reserve the right to refuse service to anyone at anytime. 

Online Store

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

Order Information

Shipping

All orders ship within 1-3 business days, pending availability and credit card verification.

Once an order has been placed, it can not be adjusted or cancelled.


You will receive an email with tracking information after your order has been shipped. If you do not receive a shipping confirmation email within 3 business days, please contact us.


Please note, we do not ship on weekends and/or holidays.


Risk of loss for items purchased from this website pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments. 

Refunds and Returns

All services, deposits, payments and products are non-refundable. All purchases are final sale and may not be returned or exchanged. 

Privacy Policy

Privacy Policy coming soon

Terms of Service


This website is operated by PurpleRae The Studio, LLC. Throughout the site, the terms “we”, “us” and “our” refer to PurpleRae The Studio, LLC. PurpleRae The Studio, LLC offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Please read these Terms of Service carefully. Your use of this website, including purchasing and booking on and through this website, warrant and confirm that you  accept unconditionally PurpleRae The Studio LLC’s Studio Policy and Terms of Service. If you do not accept and agree to these Terms of Service and Studio Policies, DO NOT USE THIS WEBSITE. 


In order to place an order on this website or schedule an appointment with PurpleRae The Studio LLC. you must be 16 years or older.

YOU REPRESENT AND WARRANT THAT YOU HAVE THE LEGAL RIGHT TO USE ANY CREDIT CARD(S) OR OTHER PAYMENT METHOD(S) UTILIZED IN CONNECTION WITH ANY TRANSACTION ON OR THROUGH PURPLERAE THE STUDIO LLC’S WEBSITE.


You agree to pay all charges incurred by you or on your behalf through PurpleRae The Studio LLC’s website including but not being limited to late cancellation or no show charges.


Your use of this website is at your own risk. PurpleRae The Studio LLC makes no warranties in regards to this website, transactions, product or services.

In no case shall PurpleRae The Studio LLC, our employees, interns, suppliers or service providers, be liable for any injury, loss, claim or any direct, indirect, incidental, punitive, special or consequential damages of any kind arising from your receiving our services, use of any of the service or products procured using the service, or for any other claim related in any way to your receiving service, use of the service or any product.


PurpleRae The Studio may revise these Terms of Service and Studio Policy at any time. Check back often on this page, as these Terms of Service and Studio Policies are binding on you.

Copyright © 2022 PURPLERAE THE STUDIO - All Rights Reserved.

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